The Patient is Always Right

February 8, 2022

In the myriad discussions around healthcare and technology use, one of the most often overlooked voices in the conversation is that of the patient. And yet, as this episode explores, they have plenty to say.

Jennifer Kent, the vice president of research for Parks Associates, joins Vital Insights again to talk about how healthcare is changing – and the major reasons driving that change from a consumer standpoint.

Listen to the full discussion now on iTunes, Google Play, Spotify or Libsyn.

About Jennifer Kent

Jennifer is Vice President of Research for Parks Associates, with industry expertise in Connected Health, Connected Home Technologies and Services, Connected Entertainment Products and Services.

Jennifer manages the research department and Parks Associates’ process for producing high-quality, relevant, and meaningful research. Jennifer also leads and advises on syndicated and custom research projects across all connected consumer verticals and guides questionnaire development for Parks Associates’ extensive consumer analytics survey program. Jennifer is a certified focus group moderator, with training from the Burke Institute.

Jennifer earned her PhD in religion, politics, and society and an MA in church-state studies from Baylor University. She earned her BA in politics from the Catholic University of America in Washington, DC.